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During high activity hours of the day, some confirmation emails take 2-4 hours to make it to your inbox. Please wait and see if you receive the confirmation email soon or get in touch with us through our support page and we will be happy to resolve this immediately.
No, it’s not necessary for you to own an NFC enabled smartphone to use the TAP1CE Card.
All Androids and all newer aged iPhones are compatible with TAP1CE Card features. For older i-phones we recommending using the QR code feature. Please see here for our full compatibility list:Â https://tap1ce.com/supported-phones
We understand how crucial it is for TAP1CE to work perfectly at every networking opportunity and we provide replacement for those cards that do not function as it should.
We provide multiple avenues of communication to resolve your issues or answer your queries on our support page. Please choose how you would like to get in touch with us and we would be happy to provide you the personal assistance you require.
You may add all the information you need to share in multiple fields but you may only use one profile at a time.
Yes, TAP1CE Card can be sanitised without causing damage to the external or internal components of the card. It is also waterproof.
Switching between profiles is very seamless and can be done at any time directly from your account.
No, its Free For Lifetime.
If your card gets stolen, you can immediately go to Account and just deactivate the card.
Due to the current COVID-19 pandemic, we are seeing varied delivery timings of upto 3-7 business days to delivery. We are working on ensuring faster delivery as the Lockdown eases.
You may check the status of your order in the orders section of your account, or use the tracking ID shared by our delivery partner.
Please get in touch with us through any of the platforms provided for support. We will allow you to edit the order if it hasn't already been dispatched.
Please reach out to us in this case. We will replace it with another card, provided the error was from our side.
Please reach out to us on any platform, within 12hrs, to cancel the order.
TAP1CE Card is as secure as any new-age technology and as safe as the information you put on it. It only works within an inch of a compatible device, and can only share, rather than extract information. In addition, there is no financial information stored.